Basically, Al Amanath Haj Service is only a tour operator. We do not control any Airline, nor do we control any Moallim, Coach Company, Hotel, Transport or any other service mentioned in the website brochure / pamphlet, as they are independently operating agencies. However, we take care in selecting the necessary facilities required for conducting the Tour keeping in mind the pilgrims benefit & comfort. Also as we select them & inspect them, it doesn’t mean that we can be responsible for any Delay or Improper services provided by these Independent agencies. In case of Injury, Death or Loss / Damage which is caused by the act or default of the management or employees of any Hotelier, Airlines, Moallim, Coach operator Company who are independent contractors arising outside our normal selection and inspection process, we are not responsible for the delayed / deficient services if any granted by them or / any act or actions of co- travelers which may result in availing the following and / or other services on the Tour.
Please go through these Terms & Conditions below thoroughly and also feel free to ask any Queries. Kindly make clear of the Pilgrimage and avoid unwanted expectations which are beyond our limits. Also completely make clear of yourself before Booking with us. Please don’t hesitate to ask.
Your check in luggage’s (not more than 30 kg per person) WRITE YOUR NAME, ADDRESS & AL AMANATH HAJ SERVICE names boldly on your luggage’s for identification (it is recommended to tie special identification ribbons). Hand carry luggage should not exceed 7 kg.
Immigration and customs clearance at Jeddah Airport or Madinah Airport It takes nearly 2-3 hours (or more) to complete all formalities. SO KINDLY HAND CARRY SOME SNACKS / SHORT EATS/ WATER & YOUR MEDICINES. (All medicines should have doctor's prescription and pharmacy bill).
****LUGGAGE WEIGHT NOT MORE THAN 30 KGS PER HAJI****
All the arrangements for the Hajies transport in Makkah, Madina, Azeezia and during the Hajj days Dhul Hajj 8th to 12th is totally managed by the Moallims, who work under the Saudi Government. For the services provided by the Moallim for the transports and during the hajj days Al Amanath Haj Service pays the entire charges for each Haji. Al Amanath Haj Service is not responsible for any inconvenience caused by the services provided by the Moallim.